70-685: Windows 7 Enterprise Desktop Support Technician by John Kane

By John Kane

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Extra resources for 70-685: Windows 7 Enterprise Desktop Support Technician Updated First Edition Lab Manual

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Log in as Administrator. 23. Leave the computer logged on for the next exercise. 2 Troubleshooting Disabled and Locked Accounts Overview Account policies are used to protect your user accounts from being easily guessed. Therefore, depending on your domain environment, you will most likely have to deal with disabled and locked user accounts. Completion time 25 minutes 1. msu and press Enter. A Windows Update Standalone Installer message box appears, asking you to install the update for KB958830.

Try to open Internet Explorer and connect to the Microsoft website. Question 3 What option should you have selected if you want to have Internet access (including accessing the Microsoft website)? 7. Reboot the computer once more and press F8 to access the Advanced Boot menu. 8. Select Last Known Good Configuration and boot the computer. 9. Log on using the contoso\Administrator account and the password Pa$$w0rd. 10. Click the Start button and execute the msconfig command in the Search Programs and Files text box.

15. Right-click VPN Server Connection and select Properties. Change the Host Name to RWDC01. 16. Click the Security tab and select Advanced settings. Click the User preshared key for authentication option. Specify the Password01. Click the OK button to close Advanced Properties and click the OK button to close the VPN Server Connection Properties dialog box. 17. Right-click VPN Server Connection and click Connect. Click the Connect button. Question 6 What error message did you get? 39 40 Windows 7 Enterprise Desktop Support Technician Lab Manual 18.

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